Our Advice and Information Line

Please call us on:
020 7735 8941
Mon-Fri 10am to 4pm

Our National Advice and Information Line is a free and confidential telephone helpline for any enquiries that concern children and family welfare matters and cross international borders.

The International Network

Professional Resources

As a National Intercountry Social Work Resource Centre, CFAB provides a number of resources for UK social work practitioners, agencies, legal departments, Local Authorities, NGO's, Police and private individuals. 

Through our international network of partners we facilitate the exchange of information across borders and work to improve the range and value of professional intercountry social work services offered to children, adults and families facing social, legal or personal issues with an international dimension.

CFAB charges statutory bodies for the professional services we offer. Full details of cost implications are made clear over the phone.   Registering with CFAB does give Local Authorities a discount on the fees we charge.  For more information on registration click here

CFAB acknowledges and thanks the Department for Education for their generous support of this area of our work.

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How we work

CFAB works in 5 ways:

  • Proactively provide expert advice and direct casework services to benefit all children and families who come into contact with us;
  • Collaborate with NGOs, Local Authorities and other Government Departments, police and social work professionals to ensure children whose circumstance crosses one or more international borders are protected as guided by the UN Convention on the Rights of the Child;
  • Advocate for children and other vulnerable individuals by ensuring their best interests are paramount and that their right to family life is respected;
  • Lobby and advise Government by using evidence from casework, thus ensuring legislation, regulations, policies and procedures support the best interests of children separated across international borders from their families.
  • Highlight under-reported issues so that more vulnerable children can be identified and assisted
  • Train social workers, police officers, health staff and other key professionals so that their knowledge of international child welfare issues is enhanced and their responses to these issues improved