Advice Line

Contact Us


Every child in the UK has the right to care, protection and a family life, no matter where they come from.  CFAB runs a free Advice Line, five days per week, to provide guidance and practical support on cross-border children and family cases.

Please call us today on 020 7735 8941, Mon-Fri 10:00 - 15:30 or email us with your query on:

How we can help

CFAB’s team of international children’s social workers are experts in international social work including cross-border child protection cases, care proceedings requiring cross-border cooperation and placements abroad. 

Through our Advice Line, our specialist team can provide practical advice and support on a range of issues including: 

  • Child protection alerts
  • Record checks 
  • Welfare visits
  • Assessments
  • Pre placement services
  • Post placement services
  • Social workers practising abroad
  • Family reunification support
  • Legal advice

Where we can’t help, we will do our best to signpost you to someone who can. 

If you think you or the child is in immediate danger and needs urgent help, please call the police on 999.


No items found.
Through our Advice line

2022/23 Advice Line Statistics




Local authorities assisted





“I have always been happy with calling CFAB's Advice Line. I find the caseworkers very approachable and helpful.”

-Social Worker

"I received really clear advice and great insight into the services that CFAB offer. A very positive experience all round."

-Advice Line caller

“I didn’t don't know where to start, so it was great to speak to someone at CFAB who knew what they were talking about.”

-Advice Line caller